Coaching for Improved Performance

The goals of this workshop are to help individuals understand the importance of improving performance, helping others achieve success, and developing skills in establishing shared performance goals. Participants will learn the important communication strategies of timing, tone, content, and empathy along with how recognition drives behavior change.

Key Learning Points:

• Why Do We Coach?
• Why Performance Improvement?
• Why Don't We Coach?
• Setting Performance Goals
• Communicating Effectively
• Providing Feedback
• The Coaching Cycle

Contact Information:
Christine Kutsko, Director of Customized Training
440/947-1286 / ckutsko@ercnet.org